Shipping & returns
Our shipping costs are based on rates quoted by US Post Office and are reliant on the size, weight, and quantity of ordered items. You can trust that your order will be quickly processed and safely delivered. We can ship products anywhere in the United States using the shipping method of your choice. When you place an order we will estimate delivery dates based upon the availability of your item(s), shipping method selected and your shipment's destination.
Please submit a message to us from the Contact Us page if you would like to discuss international ordering options or have questions on shipping.
Items are ineligible for any returns or refunds under the following circumstances: Items at a discount of 25% off or greater, Used games or other used products, Orders shipped internationally, Damage to internal components or missing components due to manufacturing error, Books, and Special order items. If you are dissatisfied with your order for any reason contact us by email. If we provide an RMA number you can return your items for a prompt refund or exchange to Discover Games by USPS with tracked and insured mail. Refunds for items returned within thirty days of the purchase date will be credited in the same form as the original payment type. Refunds are subject to a 15% restocking fee on the items being returned. Refunds for items returned more than thirty days after the purchase date will be in the form of a credit redeemable on your next purchase. The original shipping and handling charges are not refundable. If you have an exchange for the same dollar amount, the cost to reship and/or handling charges will be incurred unless this was an error on our part. Please mail your package in a prepaid, insured, traceable method to the address below. The cost of shipping to you is not refunded. The cost of shipping the game to Discover Games is the responsibility of the customer. Please contact us if you have any questions or concerns.
Return Address: Discover Games, 1415 Hwy 85N, Suite 120, Fayetteville, GA 30215